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PostPosted: Fri Jun 27, 2008 3:00 pm 
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Joined: Tue May 11, 2004 6:47 pm
Posts: 5826
Location: Brisbane
Exchange/Suburb: Acacia Ridge
State: Qld
The purpose of this post is to capture the current state of play regarding existing aaNet customers and the new ADSL2+ plans as it is known by the forum. Please read this post before posting questions relating to existing customers and aaNet ADSL2+.



aaNet, through its parent EFTel have announced the rollout of its own DSL equipment to exchanges throughout Australia. This rollout allows aaNet to connect customers using its own equipment where possible, reducing the total cost of providing those services and allowing easy 'soft' speed upgrades to ADSL2+.

As each exchange is enabled existing ADSL1 customers are migrated across from the existing Telstra DSLAM to the new aaNet/EFTel MSAN.

The process for each exchange is roughly as follows.

    1. EFTel identify an exchange as a target for its own equipment.
    2. EFTel install equipment in the exchange.
    3a. aaNet connect any new customers in that exchange to the new MSAN.
    3b. aaNet initiates process to bulk migrate existing customers across to the new MSAN.
    4. Existing customers are migrated to the new MSAN
    5. Existing customers can 'change plan' to one of the new ADSL2+ plans available on the website.

As it currently stands, existing ADSL1 customers cannot select an ADSL2+ plan until their exchange has been migrated from Telstra. To identify if your exchange has been migrated, visit the "Change ADSL plan" page after logging into the members section. If that page shows you to be on Telstra Wholesale service infrastructure you have not yet been migrated and are unable to select an ADSL2+ plan at this time.

Existing ADSL2+ customers using Optus (DSL2-X plans) are not able to transfer to aaNet ADSL2+ at this time. It is believed that this is due to the Optus based plans being provided via ULL, which aaNet cannot currently provide.

Please use the following thread for discussing this topic.

viewtopic.php?f=15&t=14659


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