aaNet Support Forum

Members Forum
It is currently Fri Mar 05, 2021 11:22 pm

All times are UTC + 10 hours




Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 54 posts ]  Go to page 1, 2, 3  Next
Author Message
PostPosted: Tue Oct 26, 2004 10:36 am 
Offline
Out Of Hours Poster

Joined: Wed May 26, 2004 4:03 am
Posts: 1958
Hi all we have a new activation price (on Special for the next two months) of $70

Line speed changes up will be free as well (forever I think) this is a Telstra idea

I will keep you posted on some other info as I get it

Cheers Cat


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 5:10 pm 
Offline
Gold Member
Gold Member
User avatar

Joined: Wed Sep 15, 2004 5:52 pm
Posts: 1217
Location: In the Batcave under stately Wayne manor.
Cat,

If I'm understanding this right a new customer will pay $70 instaed of the $145 stated on the new pricing plan page.

_________________
Cheers,
LV

iiSlammed syncing at 20040 kbps/1021 kbps
Image


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 5:13 pm 
Offline
Generic pleb
User avatar

Joined: Mon Sep 27, 2004 11:09 am
Posts: 3554
Location: Melbourne
State: Vic
Lord Viykor wrote:
Cat,

If I'm understanding this right a new customer will pay $70 instaed of the $145 stated on the new pricing plan page.


Correct!!! Looks like it has already been updated in broadband choice.

The exception to this, of course, is the new 1500/256 plan which is the $145.

Again I state that this is simple my humble interpretation, Cat will no doubt post the official aaNet response here shortly. These are NOT quotes or official aaNet statements, especially since everything is so up in the air!!!


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 6:47 pm 
Offline
Out Of Hours Poster

Joined: Wed May 26, 2004 4:03 am
Posts: 1958
We are just waiting for a new ssl certificate to come from the US and the other site will be up with most of the details.

Normal activation is $66 now but the new plan today has an activation of $145. If you need a line speed change because you are churning or upgrading that is free

cheers Cat


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 6:50 pm 
Offline
Generic pleb
User avatar

Joined: Mon Sep 27, 2004 11:09 am
Posts: 3554
Location: Melbourne
State: Vic
Cat Carroll wrote:
We are just waiting for a new ssl certificate to come from the US and the other site will be up with most of the details.

Normal activation is $66 now but the new plan today has an activation of $145. If you need a line speed change because you are churning or upgrading that is free

cheers Cat


Is the certificate coming by airmail or by sea? :lol:

Judging by the dev site Cat the pricing part is pretty much completed and correct (I noticed the $66 just before), is that pretty much an accurate guide for everyone now??? (by the way, move the pricing part up in the submenu, it's the first thing people want to see, certainly before the AUP and 'After the order')


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 6:54 pm 
Offline
Out Of Hours Poster

Joined: Wed May 26, 2004 4:03 am
Posts: 1958
LOL yes we must rearrange the menu.

The guys in the US must be asleep..LOL


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 6:54 pm 
Offline
Gold Member
Gold Member
User avatar

Joined: Wed Sep 15, 2004 5:52 pm
Posts: 1217
Location: In the Batcave under stately Wayne manor.
Cat,

I'll be going from dial up to adsl the new 1500 plan is mighty tempting for $145 it will be worth it.

_________________
Cheers,
LV

iiSlammed syncing at 20040 kbps/1021 kbps
Image


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 6:57 pm 
Offline
Generic pleb
User avatar

Joined: Mon Sep 27, 2004 11:09 am
Posts: 3554
Location: Melbourne
State: Vic
Cat Carroll wrote:
LOL yes we must rearrange the menu.

The guys in the US must be asleep..LOL


Firstly, not such a stress about the menu, I didn't realise there was a whole button for it on the left, I was just going the long way around (as an aside the 'business' link on the main sales info page is broken)

Secondly, don't stress about the US guys, when you are up at 2:00am you can give them a call and they should be wide awake!!!! :lol:

Time for me to leave work and head home... see you all in a few...


Top
 Profile  
 
 Post subject:
PostPosted: Thu Oct 28, 2004 6:59 pm 
Offline
Generic pleb
User avatar

Joined: Mon Sep 27, 2004 11:09 am
Posts: 3554
Location: Melbourne
State: Vic
Lord Viykor wrote:
Cat,

I'll be going from dial up to adsl the new 1500 plan is mighty tempting for $145 it will be worth it.


It will be like going from hell to heaven in one swift move :D

p.s. Sorry about the double post, would have added that on as an edit to the one above, but can't in this thread... :oops:


Top
 Profile  
 
PostPosted: Mon Nov 01, 2004 9:48 pm 
Offline
Neophyte
Neophyte

Joined: Mon Nov 01, 2004 9:44 pm
Posts: 2
Cat Carroll wrote:
Hi all we have a new activation price (on Special for the next two months) of $70

Line speed changes up will be free as well (forever I think) this is a Telstra idea

I will keep you posted on some other info as I get it

Cheers Cat


I filled out my order form on 21/10/04 and was up and going on 28/10/04, is the new activation price available to me? Knowing my luck it isn't. :(

Ta, Lerch.


Top
 Profile  
 
 Post subject:
PostPosted: Mon Nov 01, 2004 10:48 pm 
Offline
Platinum Member
Platinum Member
User avatar

Joined: Sat Jun 05, 2004 4:17 pm
Posts: 2854
Location: St Lucia
Do you have an invoice in your member section? Perhaps check that to see what you've been charged.

_________________
s vy"o %y! kvs}yx


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:29 am 
Offline
Neophyte
Neophyte

Joined: Mon Nov 01, 2004 3:57 pm
Posts: 3
Being an existing customer who has been dudded.

I wouldn't recommend aaNet to anybody. Don't go on this new plan.

You don't know what your going to get. They have now put disclaimers etc. everywhere. Go to a bigger ISP, at least they can be help accountable for their action and understand the concept of customer relations.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:35 am 
Offline
Ex-Member

Joined: Sun May 23, 2004 1:01 pm
Posts: 2998
sameero wrote:
Go to a bigger ISP, at least they can be help accountable for their action and understand the concept of customer relations.


and charge you a whole lot more for a whole lot less


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:46 am 
Offline
Neophyte
Neophyte

Joined: Mon Nov 01, 2004 3:57 pm
Posts: 3
Whats the point of having cheap broadband when they change the price on you 3 months later, cause thats what they may do. Seems like they think they can do anything they want.

You can't complain because they just change everything that you point out and don't give you supervisor's numbers, or just ignore you.

aaNet is decieving you all.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:49 am 
Offline
Generic pleb
User avatar

Joined: Mon Sep 27, 2004 11:09 am
Posts: 3554
Location: Melbourne
State: Vic
sameero wrote:
Whats the point of having cheap broadband when they change the price on you 3 months later, cause thats what they may do. Seems like they think they can do anything they want.


Hang on one second there. If you have a basis for saying that aaNet have raised prices during a contract period then state it now!!!! Nearly every fee has gone down recently, and certainly if you are talking about monthly plan costs have not ever, nor would they, increase costs during a contract period as far as I am aware.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:51 am 
Offline
Bronze Member
Bronze Member
User avatar

Joined: Sun May 16, 2004 8:13 am
Posts: 153
Location: SE Melbourne
The price that I paid that I joined up is the price that I was paying until I changed to the 1500/256 SP plan.
In my expererience, even though the official plans may change, they won't force you off the plan that you are on - even if the plan no longer exists.

As said before in other threads, AANet is conserned with loalty.. so I actually think that this is a good deal as after around 4-5 months -this option becomes cheaper than upgrading to one of the other 1500 plans.

Gary


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:51 am 
Offline
Ex-Member

Joined: Sun May 23, 2004 1:01 pm
Posts: 2998
sameero wrote:
Whats the point of having cheap broadband when they change the price on you 3 months later, cause thats what they may do. Seems like they think they can do anything they want.


Isnt this the same for any ISP??

sameero wrote:
You can't complain because they just change everything that you point out and don't give you supervisor's numbers, or just ignore you.


out of interest, have we ever been told who the CEO (or equivilant) of aaNet is??

sameero wrote:
aaNet is decieving you all.


Either way, they still provide the cheapest prices around, and a relaible service (in my opinion - i aint had any bad outages).


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:52 am 
Offline
Generic pleb
User avatar

Joined: Mon Sep 27, 2004 11:09 am
Posts: 3554
Location: Melbourne
State: Vic
Oh... and if you will take any advice from me, you have made your opinions abundantly clear. Everyone else posting has a different opinion to you. You have made your point, our opinions differ, but just like there is no point me continuing to change your mind, continuing to post your opinions in such a negative way in various threads is also pointless.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:52 am 
Offline
Silver Member*
Silver Member*
User avatar

Joined: Wed May 19, 2004 12:54 pm
Posts: 418
Location: Middle Park, Brisbane
sameero wrote:
aaNet is decieving you all.


hahhahaa so far I've managed to bite my tounge but sameero this is just getting beyond a joke hey.... I'm trying to work out what your trying to achieve.... I would be very very surprised if aaNet will change the activation fee for this special plan to anything less than $145. Their most likely course of action is removing the plan all together. would this make you happy? Then no one would be able to get it. Not you or new subscribers. Would that be better. I think not.... but hey.... you've surprised me so far.

_________________
Firefly: 80-POYNER (80-769637)
skype: poyner


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:57 am 
Offline
Generic pleb
User avatar

Joined: Mon Sep 27, 2004 11:09 am
Posts: 3554
Location: Melbourne
State: Vic
My last post (unless I need to correct a point of fact).

the Important Notices section was opened as a priveledge only a few days ago. I believe it has now been mis-used to the point where it needs to be reverted to mods-only posts and discussions of this nature can take place in the normal forums. This discussion is not an official 'aaNet Important Notice' anymore IMHO.


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 11:59 am 
Offline
Bronze Member
Bronze Member
User avatar

Joined: Sun May 16, 2004 8:13 am
Posts: 153
Location: SE Melbourne
I agree... this has gone off topic.... should this be moved ? or off topics parts removed? (including this one)?

Gary


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 12:00 pm 
Offline
Volunteer Moderator
Volunteer Moderator
User avatar

Joined: Sat May 01, 2004 1:36 pm
Posts: 5134
Location: Brisbane QLD
sameero wrote:
Whats the point of having cheap broadband when they change the price on you 3 months later, cause thats what they may do. Seems like they think they can do anything they want.


For someone whose relatives are legal professionals, didn't you realise that what you have written there is classed as slander. At no point have aaNet ever raised prices on anyone, either in or out of contract! Nor have they imposed lower prices on anyone. Your plan is the same price as it was when you signed up for it. In fact aaNet have lowered prices and been lambasted for not automatically moving people to the new, lower-priced plans. They didn't do it because they are not allowed to do so without your request.

sameero wrote:
You can't complain because they just change everything that you point out and don't give you supervisor's numbers, or just ignore you.

aaNet is decieving you all.


As has been stated a number of times before - You can't have Cat's supervisor's number! she's as high as there is!

aaNet are deceiving no-one. Sometimes they keep things close to themsleves but that's only to protect their own interests. But deception? No.

Had aaNet done nothing, their continued growth would have stopped. Customers would have left for pastures apparently greener. With this plan they have made 1500 speeds available to new customers at very good prices. For existing customers, the deal is not as good, but it is nonetheless a good deal over the 6 months of the contract. If it wasn't, a number of customers wouldn't have paid their $145 and moved to the 1500SP plan would they?

_________________
Scorpio
Image


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 12:43 pm 
Offline
--------------
--------------
User avatar

Joined: Mon Jul 26, 2004 11:26 pm
Posts: 2732
Location: 450 meters from the NODE
Exchange/Suburb: Redland Bay on FTTN
State: Qld
sameero wrote:
Whats the point of having cheap broadband when they change the price on you 3 months later, cause thats what they may do. Seems like they think they can do anything they want.

You can't complain because they just change everything that you point out and don't give you supervisor's numbers, or just ignore you.

aaNet is decieving you all.


I totally disagree with your perceptions of aanet...
In my view, aanet have done everything right to the best of their abilities.
My personal experience has been all positive and aanet support has been prompt.
I am one who has changed from 512/Aa to 1500/Sp as I can see the long term benifit to my needs and I don't beleive aanet would change the plan as in my opinion, aanet is a company built on integrity...
my 2 cents worth ...

_________________
Anyone seen my sig ??


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 12:47 pm 
Offline
Ex-Member

Joined: Sun May 23, 2004 1:01 pm
Posts: 2998
so, just to bring back my question.

Do we know who aaNet CEO/big boss/leader/etc is??

curiousity could kills deb's cat, so i thought i would ask


Top
 Profile  
 
 Post subject:
PostPosted: Tue Nov 02, 2004 12:48 pm 
Offline
Gold Member
Gold Member

Joined: Mon Aug 02, 2004 7:44 pm
Posts: 1247
Location: Dandenong North, Victoria
Maybe...

_________________
egn insurgency mod admin
http://www.egn.com.au


Top
 Profile  
 
Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 54 posts ]  Go to page 1, 2, 3  Next

All times are UTC + 10 hours


Who is online

Users browsing this forum: No registered users and 0 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
cron
Powered by phpBB® Forum Software © phpBB Group
[ Time : 0.119s | 16 Queries | GZIP : On ]